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Please Mishandle my Telecom Job and Professional Career

November 2012

Please Mishandle my Telecom Job and Professional Career

interview with Eric Priezkalns

Philosopher Nassim Taleb has released a new book on the subject of anti-fragility, a self-invented word describing how people, businessees, and other organic things can benefit from a certain amount of stress, disorder, and shocks.  The article examines Taleb’s theory from the context of the telecom business, and business assurance careers especially.  Professionalism is defined as a bold dedication to scientific inquiry and a data analytics mindset.

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

June 2012

Stay Focused, Coordinate and Keep it Simple: Applying Steve Jobs‘ Leadership Tenets to Telecoms and Business Assurance

interview with Ed Shanahan

Much has already been said about the brilliance of the late Steve Jobs.  In this article, RA consultant Ed Shanahan analyzes the leadership tenets of Jobs, then uses that as a springboard for a deeper diagnosis of telecom’s organizational flaws.  It’s a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

Telecom Software: Should I Buy or Should I Build?

September 2010

Telecom Software: Should I Buy or Should I Build?

by David West

Build custom systems in-house vs. buying commercial software is a critical issue for service providers.  This article make a strong case for why commercial software is best in most situations.  Discussion points include: cost tradeoffs, the illusion of in-house control, and staying current in a dynamic market like fraud assurance.

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