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BT Americas Security Chief: Security is No Longer Just an IT Problem, It’s a Major Board Room Concern

July 2016

BT Americas Security Chief: Security is No Longer Just an IT Problem, It’s a Major Board Room Concern

interview with Jason Cook

A global expert on security explains six key motivators that are driving enterprises and telecoms to strengthen their security protection.

Webinar: From Wholesale Settlement  to Global Partner Management

March 2016

Webinar: From Wholesale Settlement  to Global Partner Management

by Dan Baker

A 40 minute webinar providing a sweeping view of the challenges and opportunities service providers face as they try to manage a far more complex wholesale and partnering scene.

Nine Simple Strategies for Protecting an Operator or MVNO from Telecom Fraud

October 2015

Nine Simple Strategies for Protecting an Operator or MVNO from Telecom Fraud

interview with Jim Bolzenius

An expert in telecom fraud management explains essential strategies for aiming a carrier’s or MVNO’s fraud prevention program in the right direction.

A Sweeping 239-Page Research Report on Fraud Management Solutions & Strategies

August 2015

A Sweeping 239-Page Research Report on Fraud Management Solutions & Strategies

by Dan Baker

TRI has released a comprehensive  analyst report on fraud management solutions.  The study is based on interviews with three dozen leading FM consultants and solution experts.  Download the free Executive Summary.

Protecting 900+ MVNOs around the Globe from IRSF Fraud Pirates

April 2015

Protecting 900+ MVNOs around the Globe from IRSF Fraud Pirates

interview with Colin Yates

Telecom fraudsters are seeking a new, more vulnerable path to riches.  Their target: 900+ MVNOs around the globe who generally own no mobile networks, but sell mobile service virtually.  This interview with a fraud control expert explains what steps MVNOs must take to protect themselves from IRSF fraud.

Solution Vendor & Integrator Partnering: The Key to Enabling an Operator to Meet its Strategic Goals

April 2015

Solution Vendor & Integrator Partnering: The Key to Enabling an Operator to Meet its Strategic Goals

interview with Kirill Rechter

Working with strategic partners is an essential component to the success of any on-going billing project.  In this interview, a billing vendor CEO explains how a software vendor, systems integrator and service provider can best work together to drive the service provider’s business strategy.

CABS Revenue Assurance: How Rural LECs can Recover $284 Million in Revenue Shortfalls

July 2013

CABS Revenue Assurance: How Rural LECs can Recover $284 Million in Revenue Shortfalls

interview with Kelly Cannon & Darrell Merschak

Independent rural LECs in the U.S. still rely on the AMA/EMI billing formats for CABS billing, even as that format has proven to be highly inaccurate as a source of inter-carrier records.  This interview includes an analysis and discussion of revenue recovery techniques ILECs can use by leveraging SS7 probes.  Also discussed are billing strategies, traffic dumping threats, and the possible fallout from the FCC’s bill-and-keep mandate.

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

April 2013

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

interview with Kathleen Romano

Business assurance (BA) skills have wide applicability outside the revenue assurance and fraud mangement domains.  In this article, a telecom executive explains how she’s applying her BA skills in the Payments area.  In addition to discussing the key operational challenges in Payments, the interview also provides keen insights on setting goals in business assurance, leading a team, and making critical decisions.

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

April 2013

Make Business Assurance Progress Every Day: How to Set Goals, Automate, and Energize Your Team

interview with Kathleen Romano

Business assurance (BA) skills have wide applicability outside the revenue assurance and fraud mangement domains.  In this article, a telecom executive explains how she’s applying her BA skills in the Payments area.  In addition to discussing the key operational challenges in Payments, the interview also provides keen insights on setting goals in business assurance, leading a team, and making critical decisions.

Partners in Carrier Management: The Success Story Behind T-Mobile’s Fiber Rollout in Wireless Backhaul

August 2012

Partners in Carrier Management: The Success Story Behind T-Mobile’s Fiber Rollout in Wireless Backhaul

interview with Bryan Fleming

Wireless backhaul is the unsung hero of the smartphone’s success.  This interview with T-Mobile’s carrier management architect for backhaul reveals the behind the scenes game plan for one of the most ambitious wireless interconnect programs ever.  You’ll learn about: the reasons for adopting a full-scale fiber strategy; the challenge of finding carrier partners; the clever techniques T-Mobile used to simplify and cut costs; advice on building great relationships with suppliers; and the key role that analytics, assurance, and visualization software played.

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