New Stories

Builder of Diverse Carrier Hotels: Infomart Powers Connectivity, Sustainability and Customer Design Flexibility

October 2017

Builder of Diverse Carrier Hotels: Infomart Powers Connectivity, Sustainability and Customer Design Flexibility

interview with Scott Mitchell

The virtues of connectivity, sustainability and design flexibility in two Infomart carrier hotels: the 1.6 million-square-foot mega hotel in Dallas and its Hillsboro counterpart,  hosting LinkedIn’s super-efficient, super compute-dense suite.

PacketFabric’s Homespun NaaS: Presence in One Data Center Connects You to the World of Networks and Clouds

June 2017

PacketFabric’s Homespun NaaS: Presence in One Data Center Connects You to the World of Networks and Clouds

interview with Jezzibell Gilmore

A detailed brief on a break-through Network-as-a-Service (NaaS) is easing the pain of WAN connectivity.  One of the product’s founders explains the  development history, the cloud-like business model, and likely impact on the comms industry.

Seaborn’s Digital “Flying Cloud”: A New, Carrier-Neutral  Undersea Route to Brazil — Due to Set Sail in June

March 2017

Seaborn’s Digital “Flying Cloud”: A New, Carrier-Neutral  Undersea Route to Brazil — Due to Set Sail in June

interview with

As a major undersea cable nears completion, an exec explains the power of: the carrier-neutral business model, global market research, working with technical partners, and collaborating with investors.

How Benchmarking & Streamlining NOC Operations can Lower Costs & Boost Effectiveness

March 2017

How Benchmarking & Streamlining NOC Operations can Lower Costs & Boost Effectiveness

interview with Hal Baylor

Operators must trim the cost/performance in their NOCs to free up money for network, sales, and customer support.  A NOC efficiency expert discusses NOC assessment, benchmarks, and outsourcing.

Telinta Hosted Softswitch Platform’s Goal: Easy Market Entry for New OTTs & Comms Entrepreneurs

January 2017

Telinta Hosted Softswitch Platform’s Goal: Easy Market Entry for New OTTs & Comms Entrepreneurs

interview with Anthony Stiso

Here’s a softswitch platform that hosts voice services, PBX features, billing, resale relationship, and an entire OTT telecom business in a low-cost cloud platform.

White Paper: Eleven Key Benefits of a Central Workflow Engine

December 2016

White Paper: Eleven Key Benefits of a Central Workflow Engine

by Dan Baker

To compete for enterprise business, an operator’s back office must be extremely adaptable and efficient.  A TRI whitepaper details the value of central workflow to improving sales-to-order and order-to-cash operations.

Boosting Customer Support: The Value of a Modern Inventory & Ticketing System for Special Circuits

October 2016

Boosting Customer Support: The Value of a Modern Inventory & Ticketing System for Special Circuits

interview with Todd Twete

Lacking a first class special circuit system, it’s easy for customer support to falter.  Here’s why a modern special circuit inventory system delivers value in cost savings, network visibility, SLAs, and maintenance notifications.

Connectivity as a Service: Providing Last Mile Access to the Cloud with Private Networks

May 2015

Connectivity as a Service: Providing Last Mile Access to the Cloud with Private Networks

interview with Mary Stanhope

The cloud revolution can‘t leap to the next level till “last mile” access issues are solved.  This article explains how “connectivity as a service” firms deliver access for cloud application providers, enterprises, small business, and telecoms.

The Shifting Winds of Wholesale: Building Systems that Adapt to Business Change & Greater Partnering

February 2015

The Shifting Winds of Wholesale: Building Systems that Adapt to Business Change & Greater Partnering

interview with Hassan Iftikhar

Telecom wholesale is radically transforming itself today to support the retail and enterprise wings of the business as they greatly expand their portfolio of digital and partner-supplied services.  This interview discusses the forces driving the change and systems needed in the new era.

The Glory Days of MCI: A Former CFO Reflects on its Wholesale Bonanza, Internet Gambit, and Carpe Diem Culture

October 2014

The Glory Days of MCI: A Former CFO Reflects on its Wholesale Bonanza, Internet Gambit, and Carpe Diem Culture

interview with Douglas Maine

As the first challenger to AT&T’s US long distance business in the 1970s, MCI was the catalyst of the competitive telecom industry.  This interview with a former CFO at MCI recalls this exciting time when telecom kicked into high gear.

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